Frequently Asked Questions

Whether it’s a part, CPO, or accessory we don’t have in stock, we can have it shipped to any location within a couple of days.

Screen replacements are covered by our one year warranty. Other parts that are replaced by FixIT Mobile are covered under our 90-day warranty against defects. We will replace any defective part free of charge within the warranty time period.

A Certified Pre-Owned (CPO) device is a device that has been pre-owned and been thoroughly inspected by our technicians. Our CPO devices look and function like new and can be purchased for much less than a brand new device. We sell carrier specific or unlocked CPO devices.

First, immediately power it off. Second, do not plug it into any power source. Third, bring it in to one of our locations for inspection and cleaning.

No.

Yes, your purchase and repair history can be accessed from any location.

We can repair any gaming console as long as parts are available, whether that be a gaming console, PC, or laptops. Common repairs include HDMI port and hard drive replacements.

Yes, we have some of the most experienced technicians in the nation that can perform the most advanced repairs from software repair to micro soldering.

Absolutely! We accept mail-in repairs nationwide. Click here to learn more!