iPhone 7 Loop Disease Basics and Solutions, Part 2

Aug 5, 2020

In part one of this multi-part blog series, we went over some of the basics on what’s known as loop disease in iPhone 7 and 7 Plus models. A condition that impacts several audio components in the phone and worsens over time, loop disease is a significant and severe enough occurrence that it’s been the subject of a major class-action lawsuit against Apple within the last year. At FixIT Mobile, we’re experienced in dealing with numerous iPhone issues as part of our phone repair services, including loop disease and related problems specific to certain models. Today’s part two will focus on the specific technical issues that lead to loop disease, plus the full list of its symptoms so you have a clear idea if it might be taking place in your iPhone 7 model.

Full List of Loop Disease Symptoms

As we noted in part one, loop disease symptoms tend to start out relatively minor and worsen with time. You may not even initially think they’re related – they may just seem like small glitches at first. That said, if you begin to see more than one or repeated such problems, you may want to visit our team to diagnose the issue.

Such problems include:

  • Occasional freezing of the phone, growing more common over time.

  • Grayed-out voice memo icon when you attempt to use this feature.

  • Grayed-out speaker icon during phone calls, blocking use of this feature.

  • iPhone restarts on its own every now and then without warning.

  • iPhone becomes stuck in a restart loop, where you see the Apple logo for a few seconds before it disappears and restarts the process. This is the final and most severe symptom in most cases of loop disease.

Technical Details

While Apple has issued a statement connecting the loop disease issue with a detachment of an audio chip from the motherboard, those in the phone repair world are unsure whether this actually covers the entire issue. Specifically, experts wonder about the causes of said chip detachment and the underlying issues present. With touch disease for the iPhone 6, the issue was due to increased flexibility, allowing the chip to break free. This may be the case with loop disease, or there could be software issues at play in some cases – resetting the device may work as a solution in some situations, but not in others.

Other Causes

Based on observation over time, there appear to be some other issues that may give way to loop disease in the iPhone 7. They include a loose battery connection, issues with a recent iOS update or an unsuccessful jailbreak attempt on the part of the user.

For more on iPhone 7 loop disease, or to learn about any of our phone repair, tablet repair or laptop repair services, speak to the staff at FixIT Mobile today.